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We offer a flexible layaway plan for any item you desire. The payments thereafter may be made at your convenience in accordance to the terms. Alterations & adjustments, such as ring sizing, will be made at balance payoff. Most can be done the same day.
We offer gift certificates in any denomination.
Most returns and exchanges are accepted within 14 days of purchase. Certain special orders and altered items may be non-returnable and/or subject to restocking fees.
Refunds are accepted within 14 days of purchase. All refunds must be "in new condition" and accompanied by your original receipt or a copy of it. We do not offer returns or refunds on Estate and Clearance items. Refunds are subject to restocking fees if alterations have been performed and/or if the item needs polishing.
We recommend that you bring us your diamond jewelry for inspection every 2-3 months. Our jeweler will inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is free.
We are happy to provide you with an insurance appraisal on your purchase. Appraisals are performed by our Certified Gemologists trained by the Gemological Institute of America (GIA) for a nominal fee.
Custom work requires a minimal deposit before the work begins. Full payment upon receipt of custom work will denote the client’s complete satisfaction.